Healthcare Administrative VA

At The Remote Reps we build high-output remote teams that act like in-house partners for growing businesses. In healthcare settings, that means reliable, precise, and patient-focused administrative support that keeps practices, clinics, and providers running smoothly. Our Healthcare Administrative VAs bring professionalism, confidentiality, and strong organization to mission-critical tasks so providers can focus on patient care.

You will be a trusted right hand to healthcare professionals, handling administrative workflows across scheduling, documentation, communication, and operational coordination.

What You’ll Do

You will support day-to-day healthcare administration with accuracy, timeliness, and professionalism. Your work will ensure internal teams, providers, and patients have the information and support they need.

Core responsibilities include:

Manage calendars, appointments, and scheduling across providers, patients, and teams
Coordinate patient communication, reminders, follow-ups, and outreach
Handle email correspondence with patients, vendors, and internal staff
Prepare and organize healthcare documents, forms, referrals, and reports
Maintain patient records and update information with confidentiality and compliance
Verify insurance details, benefits, and eligibility as required
Support billing & invoicing workflows, claims tracking, and payment follow-ups
Assist with intake forms, authorizations, and documentation processing
Triage inquiries and escalate clinical or urgent matters to the appropriate team
Use AI and productivity tools to draft responses, summarize threads, and automate repetitive tasks
Maintain organized SOPs, documentation, checklists, and workflows

We’re Looking For

You are detail-oriented, empathetic, and comfortable working with sensitive healthcare information. You combine strong communication skills with operational discipline to support teams and patients alike.

You should have:

Prior experience in healthcare administration, medical office support, or similar VA roles
Strong written communication and phone professionalism
Ability to manage schedules and operations with precision and clarity
Comfort with medical terminology, insurance basics, and clinical workflows
Ability to maintain confidentiality, accuracy, and compliance

Nice to Have:

Tech Stack Familiarity

You should be comfortable using most of the following:

Scheduling & Communication

Healthcare Software

Documentation & Collaboration

Productivity & AI

Why Work With Us

At The Remote Reps you get:

Competitive pay in USD with performance incentives
Fully remote work with flexibility and autonomy
Professional development support
Unlimited PTO and a culture of ownership
The opportunity to support healthcare teams in impactful ways

You will build transferable administrative skills, support patient-centric workflows, and become a trusted contributor to healthcare operations.

Full Name

Email Address

Phone (WhatsApp ideal)

Linkedin Profile URL

Location (City, Country)

Years of Experience

What type of role would you prefer?

What's your core skill set(s)?

How soon can you join us? (If there's a notice period you have to serve, let us know)

Where did you hear about The Remote Reps?

Salary Expectation

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Please upload a quick video intro using loom or a google drive link, this helps us determine your communication (not more than 3 mins)

Only candidates with a video intro would be considered - this is the most crucial step to getting selected

We’d love to get to know you better! Please record a short Loom video (3 mins max). You can just wing it, or use the tried and tested method below 🙂

Brief Introduction (30 seconds): Name, current role, and a quick mention of your relevant experience.
Key Experience (1-2 minutes): Focus on 2-3 roles or tasks where you had the most impact, highlighting your main responsibilities and any achievements.
Conclusion (30 seconds): Wrap up with a quick personal note, and why you’re excited about the opportunity (please do not talk about money)