Umair Khan

Are your customer retention metrics dipping while support costs climb? You might be missing the one role that bridges satisfaction and savings: a dedicated Customer Success Manager. But what if you could get that impact without the full-time expense? Enter outsourced customer success managers. Customer Success has emerged as one of the most vital functions … Read more

In the high-stakes world of B2B sales, it is all about building a predictable pipeline. Looking into 2025, companies are changing their outbound strategy to leaner, smarter, and more results-oriented options to grow. That’s why outsourced SDR services have shifted from a backup option to a front-line growth strategy for sales-driven companies. Hiring, training, managing, … Read more

Your sales pipeline is only as strong as the people who build it. If your internal team is stretched thin, an outsourced SDR team can either accelerate results or crash your momentum. In the modern B2B environment, it is costly and time-consuming to create a high-output sales development team of cold prospectors. It is a … Read more

Running a business isn’t just about the big picture—it’s the endless stream of small tasks that eat up your time: booking appointments, managing emails, posting on social media, updating spreadsheets, and responding to follow-ups. The minute you, as an entrepreneur, spend on doing something repetitive is the minute you cannot build, sell, or scale. That’s … Read more